VanMoof Servicing & Repairs in London
The UK’s Leading Independent Experts in VanMoof E-Bike Maintenance
If you ride a VanMoof in the UK, you already know how unique these bikes are. But what happens when something goes wrong—and the brand store is closed?
At Forbidden Cycles, we provide specialist VanMoof servicing and repairs in London for clients across the world. With over six years of combined hands-on experience working directly on VanMoof e-bikes—including S2, S3, A5 and newer models—we’re proud to be the only independent VanMoof repair experts in the UK.
Whether you're dealing with a software glitch, battery issue, or worn-out brakes, our team knows how to get your VanMoof back on the road—quickly, efficiently, and with full compatibility.
Why VanMoof Riders Choose Us
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We worked for the brand. Now we serve the community.
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Bikes sent to us from Bristol, Edinburgh, Paris, Berlin and beyond.
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Including ownership transfers and app resets.
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Recommended in VanMoof owner groups and Reddit.
What’s Included in Our VanMoof Servicing
VanMoof bikes combine smart technology with minimalist design—but they require specialist care. Here’s what our expert service includes:
Full Diagnostic Health Check
We scan your bike’s system for faults, battery health, motor efficiency, and firmware status.
Brake Inspection & Replacement
We replace worn pads and align hydraulic or mechanical braking systems for safety and control.
Gear & Drivetrain Adjustment
Includes cleaning, lubrication, and tuning to prevent wear and ensure smooth pedalling.
Battery & Charging Port Testing
We inspect the battery pack, charge cycles, and connectors to keep power delivery consistent.
Firmware Updates & Software Resets
Essential for newer VanMoof models. We’ll ensure your firmware is current and functioning properly.
Ownership Transfer Support
If you’ve bought or sold a VanMoof, we assist with secure app-based ownership reconfiguration.
VanMoof Repair in London - Common Issues We Handle
VanMoof bikes are unique—many traditional mechanics simply can’t help. That’s where we come in.
We carry out:
Battery diagnostics and replacements
Integrated motor repairs
Broken kick lock resets
Gear shifting faults
Brake bleeding and replacements
Internal wiring issues
Crash diagnostics
Controller or smart display faults
FAQs About VanMoof Repairs in the UK
Can VanMoof bikes still be repaired in the UK after the brand closed?
Yes. While the brand has paused global operations, Forbidden Cycles continues to service and repair VanMoof bikes across the UK using existing parts, tools, and expert knowledge.
How do I transfer VanMoof bike ownership?
Each bike has a computer system linked to the VanMoof app. We guide both buyer and seller through the ownership transfer process to ensure secure access and theft protection.
Do you need to post the bike to you?
If you're outside London, yes. Many of our clients ship bikes to us for service.
Who We Help
London-based VanMoof owners needing professional servicing
Cyclists across the UK and EU sending bikes by courier
Second-hand VanMoof buyers needing ownership configuration
VanMoof community members seeking trustworthy, brand-trained support
We’re not just a service provider—we’re part of the VanMoof owner ecosystem.
We’re frequently recommended by:
VanMoof UK Facebook Group (12,000+ members)
Reddit VanMoof threads
How to Book Your VanMoof Service
Fill out our online enquiry form – Tell us what issues you're experiencing.
Receive a fast response – We’ll assess the situation and give you a quote.
Book a drop-off or postal delivery – Flexible options to suit your location.
Get your VanMoof running like new – With expert aftercare included.
We operate from Wandsworth however we accept clients from further afield. Bikes can also be posted from anywhere in the UK or EU.
Don’t let your VanMoof sit unused due to a software fault, flat battery or faulty brake.
Forbidden Cycles is London’s trusted VanMoof servicing and repair hub.
Use our enquiry form to book your VanMoof service.