Cowboy E-Bike Servicing & Repairs in London

Trusted Maintenance for the Bike That Thinks for Itself

At Forbidden Cycles, we provide expert Cowboy e-bike servicing and repairs in London, for clients worldwide. Whether you own the Cowboy Classic, Cruiser, or Cruiser ST, our skilled mechanics are trained to handle the unique smart tech, integrated components, and app-connected systems that make these e-bikes stand out.

Cowboy bikes are designed to be minimalist—but that doesn’t mean they’re simple. With built-in GPS, motor-assisted pedalling, and wireless firmware updates, proper maintenance requires technical know-how. We’ve got the tools, training, and trusted reputation to keep your Cowboy riding flawlessly.

Why Choose Forbidden Cycles for Cowboy E-Bike Maintenance?

Experienced Technicians familiar with all Cowboy models

Full Diagnostics on electronic, mechanical, and app-connected systems

Rapid Turnaround – get back on the road quickly

Trusted by Riders – Highly rated on Google, and local cycling communities

Our team specialises in the real-world servicing needs of modern e-bikes, offering tailored support for both mechanical and digital faults.

What’s Included in a Cowboy E-Bike Service?

Whether you’re commuting daily or riding casually, regular servicing is essential to prevent costly damage and ensure smooth performance.

Our Cowboy Service Packages Typically Include:

Comprehensive Electrical System Check

Battery health, controller function, charging port inspection, motor response.

Firmware & App Troubleshooting

Ensuring your Cowboy app is syncing properly and your firmware is up to date.

Brake Adjustment & Pad Replacement

For safe, responsive stopping in all weather conditions.

Drivetrain Cleaning & Lubrication

Optimises pedalling and prevents premature wear.

Tyre & Wheel Inspection

Checks for punctures, misalignments, and rim damage.

Frame & Fastener Check

Tightening of all bolts and assessment for wear or cracks.


Common Cowboy Bike Repair Services

Cowboy bikes may be minimalist in design, but inside they house smart, complex systems. We regularly fix issues such as:

  • Battery drain or charging issues

  • Bluetooth/app connection problems

  • Motor responsiveness faults

  • Brake squealing or loss of stopping power

  • Connectivity drops between the bike and the Cowboy app

  • Firmware glitches after updates

  • Puncture repairs and tyre replacements

If your bike suddenly won’t start, is flashing error lights, or behaves unusually after an update—we can help.

FAQs

Can I get my Cowboy e-bike serviced in London?

Yes! Forbidden Cycles offers full servicing for Cowboy bikes from our base in Wandsworth. You can bring your bike directly to us or allocate a trusted courier service to deliver it for you.

What happens if my Cowboy app isn’t connecting?

App syncing issues can arise after firmware updates or phone changes. We’ll help reset and reconnect the bike to your Cowboy app and ensure all tech is working properly.

How often should I service my Cowboy bike?

We recommend a full service every 6-12 months, depending on usage. If you commute daily or notice performance drops, book in sooner.

Flexible Cowboy Bike Repair Options

We understand that Cowboy riders live busy, city-based lives. That’s why we offer:

  • In-shop drop-off

  • Postal repairs from outside London (get in touch for instructions)

Book Your Cowboy Service in London Today

Don’t let a minor tech issue or brake squeal slow you down. At Forbidden Cycles, we offer expert Cowboy servicing in Wandsworth, London, with flexible options and a deep understanding of your bike’s unique needs.

Use our enquiry form to request a bike servicing consultation.